RocketSpin Casino Customer Support in Canada
At Rocket Spin Casino, we understand the importance of prompt and effective customer service. We offer multiple ways for you to get in touch with us, ensuring you can reach out through the most convenient method.
Contact Methods
We offer multiple ways to contact customer support, making it easy for you to reach out in the way that suits you best.
Live Chat Support
For immediate assistance, you can use our live chat service. This feature allows you to connect directly with one of our support agents in real-time, providing quick solutions to any issues you may encounter. You can access live chat from the RocketSpin website.
- Availability: 24/7
- Languages Supported: English and French
- How to Access: Click on the chat icon in the bottom-right corner of the website.
Our team is available at all times to ensure that you receive the help you need.
Email Support
If you prefer to communicate via email or have more complex inquiries, you can reach our support team at the following address:
- Email: [email protected]
We aim to respond to all email inquiries within 24 hours. Email support is ideal for detailed questions or when you need a written record of the conversatio
Social Media Channels
You can also connect with us through our social media channels for updates and general inquiries. While social media is not primarily for customer support, you can still reach out for basic questions.
- Facebook: RocketSpin Casino
- Twitter: @RocketSpinCasino
These platforms are helpful for staying informed and engaged with the latest upd
Online Contact Form
For a more structured method, you can use the online contact form on our website. The form allows you to specify your issue and submit it directly to our support team.
- How to Access: Visit the “Help Center” section on the RocketSpin website, where you will find the contact form under the “Contact Us” tab.
- Response Time: We typically respond within 24 hours, depending on the complexity of the inquiry.
Support Hours
Customer support is available 24/7. Regardless of the time, you can always contact us, and our team will assist you in resolving your concerns.
- Live Chat: Available 24/7
- Email: Expect a reply within 24 hours for email inquiries.
- Contact Form: Typically responded to within 24 hours.
Contact Us
If you need assistance, don’t hesitate to reach out through any of the following channels:
- Email: [email protected]
- Phone: +16132273018
- Live Chat: Available 24/7 on the RocketSpin website
- Social Media: Follow us on Facebook and Twitter for updates
- Address: 270 Carleton Ave #238, Ottawa, ON K1Y 0J4, Canada
Your satisfaction is important to us, and we look forward to helping you enjoy your time at RocketSpin Casino.
FAQ
How can I get help with deposits or withdrawals?
If you encounter issues while making deposits or withdrawals, our support team is ready to guide you through the process. Reach out to us via live chat or email for immediate assistance.
How do I reset my password?
To reset your password, click the “Forgot Password” link on the login page. If you require additional assistance, contact customer support, and we will help you regain access to your account.
I am having trouble with account verification. What should I do?
If your account verification is not going through, please get in touch with us. Our support team will help you complete the process and ensure your account is verified.
Is French support available?
Yes, our support team can assist you in both English and French, accommodating the language preferences of Canadian players.
